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Customer feedback in a place where product can take action

Screenshot of Customers detail page

Capture everyone’s inbound feedback

Anyone can make a suggestion. Qualified team members organize it. All of it is available in one place.

Group related feedback

You can manage phone, email and chat conversations all from a single mailbox.


Automatically pull feedback in from your help desk or other sources.

Public Suggestion Board

Let customers post feedback themselves (no login required).

Learn more ->
Screenshot of Suggestions theme detail
Product market fit survey

Measure product satisfaction

Learn how satisfied your customers are with your product. Get actionable insights about how to improve your product market fit. Then, spend your time solving customer problems, not building surveys and spreadsheets.

“App analytics helps us understand what customers are doing in Xano, Upfocus helps us understand WHY they're doing it.”

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Prakash Chandra, Co-Founder of
Screenshot of Product Market Fit survey feature
Dev idea workflow

Build your best ideas

Before you commit to designing high fidelity mock ups and technical specifications, you need to decide if an idea is worth it. Upfocus provides a scalable method for making a one page business case.

Easy attach related feedback. Review them with your team to decide next steps. Keep track so everyone stays in the loop.

Screenshot of Dev Ideas feature

Upfocus integrates with the rest of your stack

Connect Upfocus to hundreds of other apps including CRMs, customer support apps, and more.

Free for 30 days

No credit card required

Get started
Screenshot of Upfocus app