Simple pricing: All plans come with all features

Easy to get started. Risk free to try.

Team

Starting at $100/mo.

$ 83.33 /month

๐ŸŽ‰ Annual discount applied!

Team

Starting at:

$ 100 /month

Get 2 months free with annual billing

  • 5 contributors

  • Unlimited viewers

  • 3 products

  • Standard support

You're saving $200 by paying annually

Save $200 by paying annually

Most popular

Business

Starting at $300/mo.

$ 250 /month

๐ŸŽ‰ Annual discount applied!

Business

Starting at:

$ 300 /month

Get 2 months free with annual billing

  • 20 contributors

  • Unlimited viewers

  • 15 products

  • Premium support

You're saving $600 by paying annually

Save $600 by paying annually

Enterprise

Contact us for pricing
  • Additional contributors

  • More products

  • VIP support

Solo

Starting at $50/mo.

$ 42 /month

๐ŸŽ‰ Annual discount applied!

Solo

Starting at:

$ 50 /month

Get 2 months free with annual billing

  • 1 contributor

  • 1 product

  • Standard support

You're saving $100 by paying annually

Save $100 by paying annually

๐Ÿ‘‰ Not ready to sign up? Schedule a demo

You can build with confidence with our key features

Photos of 6 customers
Customers
Track all the feedback you get from each customer. Use customer attributes to analyze feedback based on data such as their organization, license, ARR, location, and more.
Image of the create suggestions module
Suggestions
Capture and organize your inbound feedback in a central place. Easily distill responses into digestible themes. Keep your coworkers up to speed on your decisions. Stop filling up a backlog and decide what youโ€™re going to do with themes.
Image of the fit score module
Surveys
Make sure you arenโ€™t missing any important feedback with the Product Market Fit method. Know your fit score: how many customers would be disappointed to not have your product. Discover why happy customers buy from you today. And, why those on the fence might leave.
Image of the dev ideas workflow selector
Dev Ideas
A scalable workflow for making a one sheet version of the Amazon 6 page memo. Attach feedback so everyone has context back to the original source. Easily estimate value and effort using an approach that is transparent and defensible. Keep everyone in the loop by tracking ideas from draft to shipped.

Frequently asked questions

What is a contributor?

Contributors are able to add, edit, and delete items in Upfocus. They can have permission to manage or contribute only. All contributors can add customers and suggestions. However, only managing contributors can organize feedback into themes or create dev ideas.

What are "products" in your license?

Products are a group of related customers, suggestions, surveys, and dev ideas. Organizations use separate Products when they have an offering with distinct features and/or users.

How does concierge onboarding work?

Concierge onboarding includes individual help with importing data and initial training. It starts with a 30 minute assessment call. Then, we recommended an action plan. Our goal is to do what it takes to get you started right!

What is the difference between standard and premium support?

All of our customers can request help anytime with the support button in the app. Premium support means that you'll be put at the top of our support queue for the fastest response times.

How does the 14 day money back guarantee work?

If your not happy with Upfocus for any reason within the first 14 days of signing up, just ask us for a refund. We're a startup, so we'd love to why so we can improve our app and service for future customers. Telling us why is totally optional though.